June 13, 2025 | Mumbai:
In response to heightened tensions between Israel and Iran, Air India has rerouted or cancelled 16 flights due to sudden airspace closures. The airline stated that these measures are for “the safety of our passengers”
Affected Flights Include:
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AI130 (London–Mumbai): Diverted to Vienna
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AI102 (New York–Delhi): Diverted to Sharjah
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AI119 (Mumbai–New York): Returned to Mumbai
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AI103 (Delhi–Washington): Returned to Delhi
…along with several other missions originating from/to North America, London, and Canada.
Passenger Support Measures:
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Provides refunds or free rescheduling for disrupted travel plans
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Offers accommodation assistance and transport arrangements from diversion airports
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Air India spokesperson expressed regret and assured efforts for “minimal inconvenience” to travelers
While Air India’s crisis response is ongoing, this scenario underscores how geopolitical instability can disrupt global MNC aviation operations and customer service logistics.
– Source: Fortune India fortuneindia.com